Technology develops every day and the smartphone and application network in extending its limits and entering the automobile world. The Suzuki Motor Corporation has now come up with a smartphone application which enables easy acquirement of outboard engine information for the user. This application is called Suzuki Diagnostic System Mobile (SDSM) and is available free of cost.
SDSM is an application designed to look into the after sales services and to give the customers an enhanced satisfaction in the services provided to them.
This application allows the user to read all the information about the engine on his/her smartphone. And this can be done just be reading the QR Codes displayed on the Multi-function Gauge (MFG).
The users also have the option of attaching the so received information to an e-mail and sending them to the concerned staff who further diagnoses the problem using special tools. This enables quicker after-sales service.
SDSM is applicable to all fuel-injected Suzuki outboards that can be installed with MFG, and its release has started for iPhone (timing varies between areas). Release for Android is also scheduled, subsequently.
This application will allow a quick after sales response and thus will help in keeping the quality of services up to the mark. Since the special tool for acquiring engine information is no longer needed, work efficiency would enhance, enabling quicker after-sales service.
